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eGovernments Foundation 

in partnership with the Urban Dev Dept, Karnataka has developed this website and 6 other Municipal eGovernance applications for Doddaballapur City and 56 other Karnataka cities. eGov's mission is to bring better governance and smoother delivery of services to the citizens in Indian cities.

 

 

Office Address

Near New Bus Stand,

City Municipal Council,

Doddaballapur.

PH:    7622031

           7623031


 

                                    Topics:

                                       1. Property Tax

                               2. Public Grievance Redressal

                               3. Birth & Death

                               4. Trade License

                               5. Hotel License

                               6. Building License

 

1. Property Tax :

  Q: What is Property Tax ?

 A: A tax levied by urban local bodies, based on the value of property you own.

  Q: What are the properties subject to tax?

 A: Except the properties, which are exempted from tax under law, the tax is levied on all the remaining buildings, land, structures with land and all the non-agricultural lands within the limits of City Municipal Council. 

 Q: Which property & whose property are exempted or assessed at reduced rate (concession) in case of Property Tax?

 A: The buildings used under the ownership of the Central and State for government purposes and the lands and buildings not intended for Commercial & Residential purposes ,public temples and charitable institutions are exempted from the payment of tax.

 Q: What is PID ?

 A: A unique ID is allotted for each Tax Assessee which is called PID. (Property Identification Number).

 Q: How do I calculate my Property Tax?

A: Please refer SAS Form .

 Q: Do open plots invite taxes?

A: Yes, they do invite taxes. As per KMC Act 1976 the span of property tax is not only limited to buildings, even the land falling under the jurisdiction of the C.M.C is covered in it.

 Q: What is Property Tax Register?

A: The particulars regarding the payment of tax by the owners and occupiers of the Land and Buildings in revenue division of each and every ward will be published in this Property Tax Register. The interested persons may verify the said details free of cost otherwise the requisite fee should be paid and the certified copy may be obtained. 

Q: What are the Rates of Property Tax?

A: Please refer present structure

 Q: How do i know my Property Depreciation Rates?

A: Please refer present structure

Q: How is my property assessed if used for both residential and non-residential (commercial) use?

A: The residential portion is charged at residential rates and commercial portion is charged at commercial rates.

 Q: I have rented out the property. Can I receive the property tax Bill at a different mailing address at my risk?

A: Yes, you can specify a different correspondence address.

Q: What should I carry along with me for payment of Property Tax?

A:

  • Measurement details of your property

  • You need to carry notice or warrant if at all issued.

  • In case you do not have these documents you can even carry old bill or receipts of payment & property municipal number.

Q: Any guidelines for cheques, other do’s and don’ts?

A: Please make sure that the cheques you are submitting for payment to the CMC are crossed ‘account payee only’ and drawn in the name of Commissioner, City Municipal Council, Doddaballapur.

Please retain the property tax bill and the receipt of the payment, as it may be required for various applications to the CMC.

Q: What are the modes of payment for the bill ?

A: You can pay your payment by cash to the banks, cheque (in city), DD

Q: Which are the banks where I can pay my property tax?

S.No Name/Address of the Bank  Account No.
1  Vijaya Bank   Market school Road  14984
2  State Bank of Mysore,Taluk office road  54046643471
3  State Bank of India old Bus stand road  10634987116
4 Canara Bank Gandhi nagar road 5716
5 C.M.C Bank old police station road 798

Q: Is there any concession in Advance payment of Property Tax?

A: Yes, the concession at the rate of 5% will be allowed to the assessee, who makes the tax payment by submitting particulars during the opening of the month of financial year i.e., before 30th April. A concession of 50% is allowed on the building utilized for self-occupation Residential Building under this Self Assessment Scheme.

Q: Who is responsible to pay Property tax in case of rented property-owner or tenant?

A: Owner and tenant, both are equally responsible for the payment of Property Tax.

Q: What if the tenant has not paid Property Tax for several years and later on he vacates the property?

A: Owner is responsible so we have no concern with the tenant.

Q: What if, I don’t pay my property tax in the specified time period, what is the penalty for the delay?

A: Penalty is 2 % every month for the payment of tax arrears.

Q: Longtime unused/abandoned property: how about them?

A: The CMC is not concerned with whether the property is being used or not for a period of time. It is also not possible to keep track of occupancy of the property. So taxes are leviable till the property is in existence.

Q: What is action against the un-authorized and buildings constructed in violation of rules?

A: When the buildings are constructed without obtaining necessary official plan from the City Municipal Council  and buildings constructed in violation of the directions and the rules, the officer of the authority may assesses the tax and levy penalty twice the assessed amount and further until the buildings constructed in violation of rules are set-right, the imposition of penalty continues every year. This action will not prohibit the law to take action against the unauthorized buildings.

Q: Whether the assessee derives the property right on the property subject to tax under Self Assessment Scheme?

A: No. All the buildings, lands falling within the jurisdiction of City Municipal Council / Town Municipal Council / Town Panchayat shall have to pay tax. There is no restriction that you should have Khatha, Mutation or Record of Rights to pay the tax and further the owners of any un-numbered property of the Municipal Council  also have to pay the property tax and submit the particulars. The certified copy of the Property Tax Order and Property Tax Register relate the payment of tax. Separate action will be taken in accordance with law regarding the Mutation and Record of Rights.

Q: What action will be taken against the tax evaders ad who do not pay the tax?

A: Under this Self Assessment Scheme, all the buildings, properties and the lands falling within the limits of the C.M.C shall voluntarily calculate the tax, pay the tax and submit the tax paid challan with the property details within 30th June of every year compulsorily. The owners or the occupiers not following the said procedure will be issued claim notice under the Karnataka Municipal C.M.C Act, 1976 and thereafter the movable properties of the owners or occupiers not paying the tax and penalty within 30 days will be attached and the tax and penalty payable will be realized by disposing of the said properties in action and with regard to the remaining tax, necessary application will be filed before the competent Judicial Magistrate and an order will be obtained for twice the penalty of remaining tax. Such action may be taken from the assessment year and within 6 years. This tax scheme is very easy and is formed in the interest of public. Therefore, the public are hereby requested to know the transparency of this scheme and be pleased to provide proper and true information to the authority, pay the property tax in time by submitting the particulars and co-operate with the C.M.C  for your over-all development and for providing sufficient civic amenities to you.

Q: If I have a question regarding payment of my property tax, who do I call?

A: Call Municipal Revenue Officer.

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2. Public Grievance Redressal :

 Q: How do I Contact CMC’s 24-Hour HELPLINE?

 A: Dial 080-7628083

 Q: How to lodge a Complaint in CMC?

A: There are 3 methods to lodge complaint in CMC

        1.       Register complaint Via  Phone        : Dial 080-7628083

                2.     Register complaint Via Internet        : http://www.doddaballapurcity.gov.in/grievance-redressal.html

                3.     Register complaint Via Paper form  :Fill the grievance registration form& submit to  Helpline staff.

 Q: Who will answer the phone?

 A: Help line staff  are  working round the clock will answer the HELPLINE telephone.

 Q: How can they help?

A: The HELPLINE staff will listen to your grievance carefully and asks the details like complaint location, complainant name, telephone number, email address and HELPLINE staff will give you a complaint number.

 Q: What next, after registering the complaint?

A: As soon as complaint is registered in HELPLINE, it will be communicated to the concerned field staff who immediately responded to the citizens.

 Q: I have two complaints in my ward. Can I register both the complaints at a time?

A: You can register both the complaints at a time. But HELPLINE Staff will give you two separate complaint number to refer your both the complaint.

Q: Is there any time limit to dial HELPLINE ?

A: No. Helpline works round-the-clock.

Q: What type of complaints can be registered at HELPLINE?

A: Complaints related to civil amenities like Water supply, Under ground drainage cleaning, Road repair , Pothole filling ,Street lights, Removal of garbage and Carcass of stray dogs/pigs can be registered at Help Line.

Q: How to know the status of my Complaint?

A: You can contact Helpline to know the status of your complaint by stating the Complaint Number given at the time of registration of the complaint by the HELPLINE staff or You can view the status of the Complaint online by providing the Complaint Reg. No. through http://www.doddaballapurcity.gov.in/grievance-redressal.html

Q: How much time it will take to solve my grievance?

A: HELPLINE staff will be responsive to public complaints with the sense of urgency and ensure that no complaint remained unattended for more than 24 hours. Minor complaints are solved with in 30 min flat time. In case any complaint remains unattended for more than 24 hours, the complainant will be definitely informed about reasons for delay and the time required attending the same.

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 3. Birth & Death :

 Q: Is it compulsory to register the Birth of a person?

A: Yes, the registration of birth is compulsory.

Q: Where should I register the Birth?

A: The registration of Birth can be done in the Municipal  Office by using prescribed application form.

Q: What is the time frame for registering Birth ?

A: The Birth should be registered within a period of 20 days from Birth.

Q: If I do not register the Birth in specific time then what is the procedure for registering?

A: In case of

  • Birth registered after 20 days, Penalty of Rs 2 will be charged.
  • Birth registered after one month and before 1 year a court affidavit along with penalty of Rs. 5 will be charged.
  • Birth registered after one year ,Non availability certificate from CMC and Court order to be produced along with penalty of Rs.75.

Q: How can I obtain the Birth Certificate?

A: The application in prescribed format should be made to the Senior Health Inspector  for obtaining the Birth Certificate & it will be made available on the same day.

Q: What hours are the Municipal  Office open?

A: The municipal  office is open from10:00 AM-5:30PM Monday-Saturday. Closed on major holidays.

Q: From what year are Birth certificates available?

A: Birth certificates are available from January 1928 to present.

Q: What is fee for Birth Certificate?

A: One copy will be given free of cost for all birth registered within 20 days. Subsequent copies will be charged Rs.7 per copy.

Q: What is the procedure for registering domiciliary Birth?

A: Authorized family member should fill up the prescribed application form & produce to the Municipal  office within 20 days from the date of birth.

Q: What is the procedure for corrections?

A: In case of

  • Mistakes in the registration of Birth’s are done by hospital, the corrected letter to be obtained from the concerned hospital within a year from the date of birth. If it is more than a year court affidavit & photocopy of the ration card/election card to be produced.
  • Mistakes of birth registered of domiciliary cases (Birth in houses) court affidavit to be produced irrespective of the duration.
  • Mistakes by issuing authority, corrections will be made by the concerned  officers.

 Q: If I have a question regarding Birth Certificate, who do I call?

A: Call Senior Health Inspector.

 Q: Is it compulsory to register the death of a person?

  A: Yes, the registration of death is compulsory.

  Q: Where should I register the death?

  A: The registration of Death can be done in Municipal office  by using prescribed application form.

 Q: What is the time frame for registering Death ?

 A: The death should be registered within a period of 20 days from death

 Q: If I do not register the death during the specific time, then what is the procedure for registering?

 A: In case of

  • Death registered after 20 days, Penalty of Rs 2 will be charged.
  • Death registered after one month and before 1 year a court affidavit along with penalty of Rs. 5 will be charged.
  • Death registered after one year, non availability certificate from CMC and Court order to be produced along with penalty of Rs.75

Q: How can I obtain the Death Certificate?

A: An application in the prescribed form should be made to the Senior Health Inspector for obtaining the Death Certificate & it will be made available on the same day.

Q: What time the municipal Offices are open?

A: The Municipal office is open from 10:00 AM-5:30PM, Monday-Saturday. Closed on major holidays.

 Q: From what year are Death Certificates available?

 A: Death certificates are available from January 1938 to present

 Q: What is fee for Death Certificate?
 

A: One copy will be given free of cost for death/s registered within 20 days. Extra copies will be charged Rs.30 per copy.

Q: What is the procedure for registering domiciliary Death?

A: Incase of deaths in the house,

  • Application form with the signature of five members (Pancha’s) and the concerned councilors to be given to the Senior Health Inspector  within 20 days.
  •  Incase of Accident/Suicide/Murder post mortem report to be enclosed.

  Q: What is the procedure for corrections?

   A: In case of

  • Mistakes in the registration of death/s are done by hospital, the corrected letter to be obtained from the concerned hospital within a year from the date of death. If it is more than a year court affidavit & photocopy of the ration card/election card to be produced.
  • Mistakes of death registered in domiciliary cases (death in houses) court affidavit to be produced irrespective of the duration.
  • Mistakes by issuing authority, corrections will be made by the Senior Health Inspector.

     Q: If I have a question regarding Death Certificate, who do I call?

       A: Call Senior Health Inspector.

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 4. Trade License:

Q: What is a Trade License?

A: Trade License is a certificate/document which grants you permission to carry on the particular trade or business for which it is issued. It does not confer ownership of property or permission for any other activity than for which it is issued.

Q: What are the different categories of trade licenses?

A:

  • All eating establishments like Hotels, Restaurants , Refreshments, Dharshinies , Sale of Coffee and Tea , Lodging Houses , Bakeries , Sweet meat stall , Sale of Mutton , Beef , Fish , Pork and Chicken and Provision stores.
  • All trades which use motive power to run and to manufacture like , Industries, Factories ,Workshops , Power looms , Flour Mills etc.
  • Offensive and dangerous trades like, charcoal depot , sale of firewood , timber wood , dry clean shops , Dhobi shops , Beauty parlor , Barbershop , Sale of edible oil , storage of ammunitions ,breweries, manufacture camphor and candles.

Q: Why do I need a trade license?

A: It is important for trade within the city to be regulated to ensure that the citizen is not adversely affected by Health Hazard & Nuisance by improper carrying of a trade. The trade license is a means to ensure that the manner in which the business is being carried on is according to the relevant rules, standards and safety guidelines. Therefore, in the general interest of the citizens, it is necessary for you to have a trade license.

 * Remember that this is a legal requirement as per KMC Act 1976.If you are running a trade or business without a trade license it shall be deemed as illegal and appropriate action will be taken against you.

Q: How can I obtain Trade License?

  • Collect Prescribed Application Form 353 & Application form 354 (if Motive power is used) from the Municipal  Office which costs Rs 2/- each.
  • Fill up the form, contact the concerned ward Health Inspector for details of License fees for that particular trade and get his signature
  • Pay the license fee at the Municipal office and submit the application to the concerned ward Health Inspector.
  •  The license will be issued after inspecting the place of trade, regarding suitability of the trade.

Q: What are the Documents to be enclosed with the Application Form?

  • Application Form 353.
  • Tax paid receipt & 3 copies of blue print (if any place for the purpose of storing or selling explosives, timber or other combustible material shall contain a statement showing the boundaries and measurements of such place)
  • Owner/Neighbor consent letter.
  • CTS extract & Map.

     Any other documents , if asked for

Q: What is the fee Schedule?

S.No  Particulars Amount (in Rs)
1 Minimum fees 300.00
2 Maximum fees 2,000.00
3 Each HP 50.00
 

Q: How long does the application process normally take?

A: Normally 8 days. Incase if documents are incomplete and incorrect it may take more time.

Q: What can I do if I am denied a license by the Commission?

A: If denied by the commission, then you may appeal to standing committee (health) by producing the denied letter.

Q: What is the procedure for renewal of a trade license ?

  • Applications for renewal of such licenses shall be made not less than 30 days before the commencement of the year for which renewal is sought
  • Delayed renewal will attract of 50% license fees.
  • The following documents have to be submitted for renewal of trade license.

1.  Original License copy. 

2.  Previous year fees challans.  

3. Up to date tax paid receipt.

  Q: If I don’t obtain my Trade License, what will be the result?

  A: As per the KMC Act, running an unauthorized Trade is offense. The concerned authority may seize or lock your Trade business with or without intimation.

 Q: My Trade License has expired three months back. What should I do?

  A: Fill the renewal Form. Pay the renewal fees with 50% fine.

  Q: My license has expired more than a year back, what should I do?

  A: Give the reason why you have not renewed your license. Fill the due fee along with fine, the present year fee and t   hen start your business.

Q: If the license holder is unable to come for renewal, can his proxy renew his license?

A: The duly authorized manager or clerks may be allowed where there are no complaints by his business. If any complaints / problems  owner must attend for compliance as well as renewal.

Q: My father/uncle/husband/ relative were a license holder. He is expired and now the license is in my possession. What should I do?

A: if the license holder is expired, one legal heir can change to his/her name with procedure. (By producing legal heir documents and no-objection letter issued from other heirs).

Q: In which cases the License suspension / revocation can occur?

A: In case the license holder is violating the license conditions and nuisance to neighbors or surroundings.

Q: Who is the contact officer, if I have questions regarding my Trade License?

A: Concerned ward Health Inspector  is the contact Officer for license enquiry.

Q: What is period for license renewal?

A: Renewal period is from January 1st to March 31st of every year.

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5. Hotel License

 Q: What is a Hotel License?

A: Hotel License is a certificate/document which deals with service where the public are admitted for repose or consumption of any food or drink or any place where food is sold or prepared for sale.

Q: What are the minimum requirements for eligibility to hold a Hotel license?

A Major Person can apply for license.

Q: Which are the trades which should have Hotel license?

A: Lodging house, eating house, tea shop, coffee house, café, restaurant & refreshments.

Q: How can I obtain Hotel License ?

A: Fill the prescribed Application Form issued by the CMC &submit it to the Concerned ward Health Inspector along with the required documents. The concerned authority will verify the documents and do the inspection of site where the hotel business is carried out and will issue a Hotel License.

Q: What are the Documents to be enclosed with the Application Form ?

  • Application Form 343
  • Tax paid receipt & 3 copies of blue print.
  • Owner/Neighbor consent letter.
  • CTS extract & Map

         Any other documents, if asked for

Q: When filing my application for Hotel License , am I required to submit the entire fee?

A: No, First you shall apply for license with required documents. Concerned Officer will inspect the site. After site inspection they will intimate to you, and then you need to pay the entire fees.

Q: What is the fee Schedule?

S.No Types Fees(in Rs)
1 Big Hotels ( A Grade ) 750.00
2 Small Hotels ( B Grade ) 500.00
3 Small Tiffin centres 400.00

Q: How long does the application process normally take?

A: Normally 8 days. Incase if documents are incomplete and incorrect it may take more time.

Q: What can I do if I am denied a license by the Commission?

A:If denied by the commission, then you may appeal to standing committee (health) by producing the denied letter.

Q: How to renew the Hotel license?

The following documents have to be submitted for renewal of trade license.

1.        Original License copy.

2.        Previous year fees challis.

3.     Upto date tax paid receipt.

 Q: If I don’t obtain my Hotel License, what will be the result?

A: As per the KMC Act, running an unauthorized hotel is offense. The concerned authority may seize or lock your hotel business with or without intimation.

Q: My Hotel license has expired three months back. What should I do?

A: Fill the Renewal Form. Pay the renewal fees with 50% fine.

Q: My license has expired more than a year back, what should I do?

A: Give the reason why you have not renewed your license. Fill the due fee along with fine, the present year fee and then start your business.

Q: If the license holder is unable to come for renewal, can his proxy renew his license?

A: The duly authorized manager or clerks may be allowed where there are no complaints by his business. If any complaints  / problems owner must attend for compliance as well as renewal.

Q: My father/uncle/husband/ relative were a license holder. He is expired and now the license is in my possession. What should I do?

A: If the license holder is expired, one legal heir can change to his/her name with procedure. (By producing legal heir documents and no-objection letter issued from other heirs).

Q: In which cases the License suspension / revocation can occur?

A: In case the license holder is violating the license conditions and nuisance to neighbors or surroundings.

Q: Who is the contact officer, if I have questions regarding my Hotel License?

A: Concerned ward Health Inspector a is the contact Officer for license enquiry.

Q: What is period for license renewal?

A: Renewal period is from January 1st to March 31st of every year.

Q: I have my hotel license. Is it necessary to take food & trade license ?

A: As per PFA Act & KMC act section 353, scheduled 10, both licenses have to be obtained, if you have taken your hotel license.

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6. Building License :

 Q: What is CC ?

  A: CC is a Completion Certificate of the building issued to occupy the building.

  Q: Is the CC Mandatory (Compulsory) ?

  A: Yes. As per the KMC Act 310, CC is mandatory for each and every building.

  Q: Why CC is Necessary ?

     A:

  • The owner has to construct the building as per approved plan without any deviations and violations. Issuing of Completion Certificate will ensure that the owner has constructed the building as per approved plan.
  • The building will be assessed for property tax with effect from date of completion of the building.
  • The water rate will be converted in to domestic instead non-domestic with effect from date of completion of the building.
  • The completion certificate will facilitate payment of final installment of the housing loan to start repayment of the same.
  • Therefore it is obligatory to obtain completion certificate as per section 301 of K.M.C. Act 1976.

 Q: How can I obtain my house CC ?

  A: You can obtain your house CC by enclosing your permission drawing with up to date tax paid receipt, water tax etc, with proper CC Application to the Municipal Commissioner as per the municipal  procedure.

 Q: What are the documents necessary to obtain the CC ?

   A:         1.